Welcome to

Reliable Medical Billing

At Reliable Medical Billing, we take pride in being a fully remote medical billing company specializing in revenue cycle management for over 20 years.

As a family-owned business, we operate outside of the typical corporate framework with a strong emphasis on personalized care and attention to detail. We firmly believe that our familial approach brings a truly unique perspective to the comprehensive services we offer our clients.

Let us handle the intricate details of billing so you can focus on what truly matters - your patients' well-being and recovery.

With our expertise and dedication, rest assured that your billing needs are in capable hands. We understand the unique challenges of the healthcare industry, which is why we are diligent in keeping up to date by attending webinars, conferences, and engaging in continuous learning opportunities to ensure that our clients receive the most accurate and efficient services.

Meet the Team

  • Cathy Folcarelli

    OWNER-CEO

  • Amber Joseph

    REVENUE CYCLE SUPERVISOR

  • Nicole Fasse

    REVENUE CYCLE SUPERVISOR

  • Sarah Lis

    REVENUE CYCLE SPECIALIST

  • Liz Herndon

    REVENUE CYCLE SPECIALIST

What Our Clients Are Saying…

  • “There are as many reasons to outsource collections as there are to bring them in-house. Nicole, Amber, Cathy and their entire staff at Reliable truly feels like they are part of our staff, always available, always invested. Your patients will appreciate Reliable’s empathy and professionalism, your staff will think of them as indispensable teammates, and most importantly, you’ll appreciate having ALL of your outstanding receivables prioritized and collections increased by 8-12%…truly.”

    Norm Fasse, MPT, Co-Owner Three Rivers Physical Therapy, New Mexico

  • “Their team has been incredibly professional, responsive, and efficient in handling all of our billing needs. They've helped streamline our processes, ensuring that we stay compliant and get timely reimbursements. The attention to detail and commitment to excellence they bring to the table is unmatched.”

    Mariah Heaton, DPT, Co-Owner The Physical Therapy Center, South Dakota

  • "They have the experience to maintain efficient collections, but also the level of personal service that is invaluable when trying to work through difficult cases/denial’s, etc. You can actually speak with real people that know you, your practice, and your front office personally which makes things run so much smoother. I would highly recommend using Reliable Medical Billing for your collections, as they will make dealing with the necessary but aggravating process of reimbursement much easier for you and your practice enabling you to concentrate on treating patients and not fighting with insurance companies!"

    Michael Miner, MPT, Co-Owner Jacksonville Physical Therapy, North Carolina

  • "Reliable Medical Billing is hands down, the most outstanding billing company we have ever worked with! We’ve known them for ten years and not only do they do an incredible job, but they are also wonderful and easy to work with as well. They are professional, detailed, and efficient in everything that they do. We would recommend Reliable Medical Billing to anyone without hesitation! Thank you for your great work; we cannot imagine working with anyone else!"

    Jude and Skye Johnson, Owners Johnson Family Physical Therapy, Wyoming

  • "The name explains the level of expertise and encompasses everything you need from a billing company. Having a personal background in billing, I know first hand what a billing company should provide and Reliable Medical Billing always exceeds and delivers! In the 16 years of working together, they have successfully helped us transition EMR’s, front desk staff changes, and clinic relocations. Reliable Medical Billing sets the standard for all medical billing companies and I look forward to our continued work together."

    Charlene Boney, Clinic Administrator Jacksonville Physical Therapy Center, North Carolina Three Rivers Physical Therapy, New Mexico